Online Purchases:
1) Currently we only provide click and collect services. “purchases” via this website are a way to reserve an item before picking it up in-store. We cannot guarantee we will have stock but do update the website regularly to reflect current levels.
2) No payment is made until you collect the item from the store. We will require full payment via cash/card on collection.
3) Please note that all images on this website are used for illustrational purposes only and may not reflect the item received. Please contact us before reserving or purchasing to enquire.
Repairs:
1) Refusal for repairs and quotes which in our opinion is worthwhile, within the scope of being an economical repair and the reason the item was handed in will be charged £15 for our requested diagnostic time.
2) The data on your computer is your responsibility, failure of electronic components can happen without warning at any time. Virus infections and Windows corruption can also cause unpredictable problems and data loss. Data backup is the customers responsibility and should have been done PRIOR to bringing their item for repair. e-computers is not in any way responsible for your data at any time.
3) Abandoned Computers: Please be advised that any uncollected equipment – either repaired or un-repaired will be disposed of after 90 days at our discretion.
4) Undisclosed issues or other faults which were not revealed at check-in cannot can result in the repair taking longer than usual, please always give a full description of ALL issues when booking-in, we (e-computers) cannot be held responsible for unrepaired issues that are NOT printed on your claim ticket.
Flyer & Advert Term and Conditions.
1) e-computers Perth reserves the right to cancel all promotions at any time, without any notice.
2) Health Checks can range between £30-£35 dpeending on the serverity of the problems found, and the methods used to investigate them.
3) Bullguard Internet security offer, RRP £49.99, OUR price £30, Discount with voucher enables the customer to purchase bullguard for £15
4) Free back-up service is limited to device purchased in store, job will be completed bye-computers Perth within current turnaround timescale (see staff for current timescale). This backs-up standard file locations (e.g. My Docs, Pictures, Music etc) Files store elsewhere will not be backed-up unless their locations are disclosed in writing.
5) Voucher MUST be surrendered on redemption, no voucher = no offer.